1. Who we are
Sanderson Software Studio, operated by Bryan Sanderson in Nevada, United States (“Sanderson,” “we,” “us,” or “our”), develops and operates Double Bingo!.
Privacy questions may be sent to support@sandersonsoftwarestudio.com.
2. Information we may collect
Account and profile information
If you sign in or create a player profile, we may process an internal user ID, sign-in provider identifier, email address made available by that provider, generated player handle, account status, and privacy choices.
Gameplay and service information
We may process game participation, assigned cards, called balls, results, Coin balance, leaderboard rank, reconnect state, timestamps, app version, and service events needed to operate, secure, and troubleshoot synchronized play.
Device, diagnostics, and network information
The app and its service providers may process an installation or app instance identifier, device and operating-system details, language, general network information, IP address, approximate location inferred from IP, crash information, performance data, and app interactions.
Advertising information
Double Bingo! uses Google Mobile Ads (AdMob). Depending on your device settings, region, and consent choices, Google may process IP address, ad or app identifiers, app interactions, diagnostic information, and information used to provide, measure, limit, personalize, and protect advertising.
Support communications
If you contact us, we receive the information you choose to include, such as your email address, player handle, device, screenshots, issue details, and our correspondence.
3. Information we do not request for gameplay
Double Bingo! does not require payment-card or bank information, precise GPS location, contacts, photos, camera access, microphone access, or biometric identifiers for ordinary play. Do not send sensitive financial information or passwords in a support message.
4. How we use information
- Provide accounts, six-card assignments, synchronized games, reconnects, Coins, and leaderboards.
- Verify results, same-ball ties, and fair-play records.
- Show, measure, limit, and protect advertising according to available consent choices.
- Maintain security, prevent abuse, diagnose crashes, and improve reliability.
- Respond to support, privacy, and deletion requests.
- Comply with applicable law and enforce our Terms.
5. How information is shared
We do not sell your account to other players. We may disclose information:
- To service providers that host or support the app, including Google Play services, Google Cloud or Firebase services used by the current release, and Google Mobile Ads.
- In public game surfaces, limited to information such as a generated player handle, Coin total, rank, or recorded result.
- When reasonably necessary to comply with law, protect users, investigate abuse, or defend legal rights.
- As part of a business transfer, subject to appropriate notice and continued protection of personal information.
Third-party services process information under their own terms. You can review the Google Privacy Policy and Google's Mobile Ads data disclosure .
6. Advertising and privacy choices
Where required, Double Bingo! asks for advertising consent or offers applicable privacy choices before requesting ads. You may reopen Privacy Options from the app's settings when available. Android and Google settings may also let you reset or limit an advertising identifier and control ad personalization.
Advertising never changes a player's cards, odds, entry, eligibility, Coin award, or result. Double Bingo! does not use rewarded ads to grant extra cards or competitive advantages.
7. Retention
We retain account and gameplay information while needed to provide the service, maintain fair-play and security records, resolve disputes, meet legal obligations, and improve the app. Retention periods vary by data type and operational need. We delete or de-identify information when it is no longer reasonably needed, subject to security, backup, and legal requirements.
8. Your choices and deletion
Depending on where you live, you may have rights to access, correct, delete, or receive information about certain personal data, or to object to or limit particular processing. You can delete an eligible Double Bingo! account in the app or use our public Account & Data Deletion page. We may need to verify your request.
9. Security
We use reasonable administrative, technical, and organizational safeguards, including encrypted network connections where supported. No online system can be guaranteed completely secure, so please protect your device and sign-in method and contact us if you suspect unauthorized access.
10. Adults-only audience
Double Bingo! is intended for adults age 18 and over and is not directed to children. If you believe a child provided personal information, contact us so we can investigate and take appropriate action.
11. International processing
Our operations and service providers may process information in the United States and other countries. Privacy protections may differ from those in your location. Where required, we use appropriate safeguards for cross-border processing.
12. Related website pages
Sanderson Software Studio's website does not intentionally set advertising or analytics cookies in its current release. Its hosting service may process standard request and security logs, including IP address, browser information, requested pages, and timestamps, to deliver and protect the site. Email links open your chosen mail service.
13. Changes to this policy
We may update this policy when the app, law, or service providers change. We will update the “Last updated” date and provide any additional notice required by law. Material app data practices will also be reflected in the applicable Google Play Data safety disclosures.
14. Contact us
Sanderson Software Studio
Las Vegas, Nevada, United States
support@sandersonsoftwarestudio.com